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​Troubleshooting Guide

Is your equipment down and starting to pile up? Before you call to get an open top dumpster, check out our guide below. This is a general guide for common issues that we see with balers and compactors. Employees should not attempt to do any repair work on machinery that they are not fully trained in.

For over the phone troubleshooting or to schedule a service, call (833) 233-9377.

  • What is a trash compactor?
    Trash compactors are used to process non-recyclable materials. The waste is loaded into the machine and subjected to tremendous pressure by a hydraulic or pneumatic press. Once it is processed, the volume of the waste is greatly reduced, which makes it easier to handle and cheaper to transport, since fewer hauling rounds are required.
  • What is a cardboard baler?
    Balers are used to process recyclable materials such as cans or cardboard. The materials are easily compressed and bound into bales for easier handling and transport.
  • Do I have to buy the equipment or can I rent it?
    Waste Equipment offers both rental and purchase options on all equipment! Fill out our contact form or call us at (833) 233-9377 for a free quote.
  • Do you install the equipment and get it set up?
    We install all equipment and set it up for duty. For more information, read about our installation service here.
  • If I own my equipment already will you still provide repair services?
    Yes! We service all makes and models of all waste equipment. Give us a call at (833) 233-9377 or fill out our contact form for a free quote.
  • My compactor and trash area stinks - what should I do?
    If your compactor and trash area has an odor, it could be that the site needs to be cleaned. Waste Equipment offers a compactor site steam cleaning service. You can read more about that here.
  • How does your preventative maintenance program work?
    In our preventative maintenance program, our highly trained technicians will make a quarterly, biannual, or annual visit to your facility to perform preventative maintenance on your equipment depending on the daily usage and age of your equipment. You can read more about our preventative maintenance program here.
  • How do your repair services work?
    Services can be requested via email, text, or phone. Once the service is requested, a ‘job scheduled’ email and text are sent to the client. This includes the date and arrival window of the technician. Once the technician arrives at the facility and begins working, a ‘job started’ text is sent to the client. While at the facility, our technician will have the manager present sign the work order as a confirmation of work done. When the job is completed, the technician will record that the job is finished and the client will receive a ‘job finished’ text. The invoice is emailed the same day with the client signature, technician notes, and photographs attached. All in the same day.
  • Are you fully insured?
    Yes, Waste Equipment is fully insured and will gladly provide your company with a certificate of insurance at your request.
  • Do you sell parts?
    Yes, we sell all parts ranging from pumps and motors to E-stop buttons and key switches. Please call (833) 233-9377 or fill out our online contact form for pricing. If you have your serial number, make, and model, we can more accurately estimate your price.
  • Do you sell baling wire?
    Yes, we sell baling wire ranging from 11 gauge to 14 gauge in a variety of lengths, as well as box wire. Please contact (833) 233-9377 or fill out our online contact form for pricing or to place an order.
  • How quickly do you provide services?
    Our technicians are available 24/7 offering same-day and after-hours service. Waste Equipment truly understands the vital role that your equipment plays and is dedicated to getting it up and running as quickly as possible.
  • Why should I use Waste Equipment?
    Waste Equipment’s mission is to bring service back to the service industry. Our dedicated team is committed to the following: showing up on time, providing the right service as promised, and billing promptly and accurately. With certified service technicians across the country and locations across the U.S. to stock parts, equipment, and perform large fabrications, you can be confident that you are within our service area. We offer 24/7, rush, after hour, and emergency service. We have also developed a streamlined dispatching system to provide a two-hour window of when a technician will arrive. We also offer same day invoicing to simplify the billing process. Each of our technicians has parts and welding and hydraulic hose machines stocked on their service vehicles, which eliminates repeat service visits.
  • How does the compactor and baler rental program work?
    Waste Equipment offers turnkey rental programs. We coordinate shipping the equipment, handle the equipment installation, and provide ongoing preventative mainteance and repairs after the equipment is installed.
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Waste Equipment Rentals and Sales is the industry leader in facility equipment and services. We install, rent, sell, and repair all makes and models of equipment, nationwide.  With 24/7 service you can count on us to provide you with unrivaled service day after day.

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